Oh no!

Unfortunately, your legitimation was unsuccessful.

You can try to repeat the process in case of internet connection loss during the video call.

In case of any other problem during the video legitimation, please reach out to support@fintiba.com describing your case (why the video could not be finished or in case you had other issues). Our support team will check whether there are other legitimation options for your account.

Further information is available in our Help Center